Refund and Resolution Policy

Refund and Resolution Policy for AmisExpressionsLLC

At AmisExpressionsLLC, we specialize in creating custom-designed clothing and accessories tailored to your unique specifications. Due to the personalized nature of our products, we are unable to offer standard returns or exchanges.

Our Commitment to Customer Satisfaction:

We strive to ensure that every order meets your expectations. If you encounter any issues with your customized item, we are committed to working with you to find the best possible solution.

Process for Addressing Concerns:

  1. Contact Us: If you have any concerns regarding your order, please reach out to us promptly through one of the following channels:
  2. Provide Details: In your communication, please provide the following information:
    • Your order number
    • A clear description of the issue
    • Photographic evidence, if applicable
  3. Resolution Process:
    • Upon receiving your inquiry, we will thoroughly review the details and assess the situation.
    • We will work with you to understand the problem and explore potential solutions.
    • Our goal is to provide a fair and satisfactory resolution, which may include:
      • A replacement item in cases of manufacturing defects or errors on our part.
      • A partial refund or store credit in specific circumstances.
      • Other appropriate solutions based on the nature of the issue.

Important Considerations:

  • As our products are custom-made, minor variations in color or design placement may occur. These are not considered defects.
  • We are not responsible for errors made by the customer during the design process, such as typos or incorrect image uploads.
  • We are only responsible for the correct application of the customer provided design onto the customer selected product.
  • We are not responsible for anything outside of filling the customers order.

Our Commitment:

We value your business and are committed to providing you with high-quality customized products and excellent customer service. We believe in open communication and will work diligently to address any concerns you may have.

Please Note: This policy is subject to change without notice. We recommend reviewing this policy periodically for any updates.